I used to map cities. Now I map and design how people move through systems.
Hi! I’m Maxi (they/them), a senior UX and service designer, AI experience architect, and artist in Chicago, currently at State Farm. My work is about empowering communities to navigate ambiguity through design: I turn complex, messy systems into clear, human-centered experiences that people can actually use.
I grew up in Austin and studied GIS and landscape architecture, hoping to design eco-conscious public spaces, but my time in New York pulled me toward creative design, social justice, and community building. Now I lead service design work that maps where complex systems leave people lost and builds frameworks that help them find their way.
Off the clock, I’m making art, hunting for antiques, or organizing with my community.